About Dollar Rideshare
Our Story
Customer Satisfaction
Customer Satisfaction
Dollar Rideshare is a small family-owned ride sharing service founded in the Regional Municipality of Wood Bufalo. Today we are proud to serve our satisfied customers in our region.
Customer Satisfaction
Customer Satisfaction
Customer Satisfaction
At Dollar Rideshare, customer satisfaction is our top priority. We strive to provide the best possible experience for our riders by offering reliable service, competitive pricing, and outstanding customer support.
Driver Benefits
Customer Satisfaction
Driver Benefits
We value our drivers and are committed to providing them with the support and benefits they need to succeed. We offer competitive pay, flexible schedules, and opportunities for growth and development.
Privacy Policy
Privacy Policy
Last updated: 20.01.2024
The company is committed to protecting your privacy. This Privacy Policy explains how
your personal information is collected, used, and disclosed by the Company.
This Privacy Policy applies to our website alongside our applications (our “Service”). By
accessing or using our Service, you signify that you have read, understood, and agree
to our collection, storage, use, and disclosure of your personal information as described
in this Privacy Policy and our Terms of Service.
Interpretation and Definitions
Definitions
For the purposes of this Privacy Policy:
● Applications refers to the Company iOS Driver app, iOS Customer app,
Android Driver app, Android Customer app.
● Account means a unique account created for you to access our Service or
parts of our Service.
● Company (referred to as either “the Company”, “We”, “Us” or “Our” in this
Agreement) refers to the Company.
● Cookies are small files that are placed on your computer, mobile device or
any other device by a website, containing the details of your browsing history
on that website among its many uses.
● Customer refers to a person that signs up to use the Company Service.
● Device means any device that can access the Service such as a computer, a
cell phone or a digital tablet.
● IP address: Every device connected to the Internet is assigned a number
known as an Internet protocol (IP) address. These numbers are usually
assigned in geographic blocks. An IP address can often be used to identify the
location from which a device is connecting to the Internet.
● Personal Data is any information that relates to an identified or identifiable
individual.
● Service refers to the Website and Applications.
● Service Provider means any natural or legal person who processes the data
on behalf of the Company. It refers to third-party companies or individuals
employed by the Company to facilitate the Service, to provide the Service on
behalf of the Company, to perform services related to the Service or to assist
the Company in analyzing how the Service is used.
● Usage Data refers to data collected automatically, either generated by the use
of the Service or from the Service infrastructure itself (for example, the
duration of a page visit).
● Website refers to the Company, accessible from thecompany.com.
● You means the individual accessing or using the Service, or the company, or
other legal entity on behalf of which such individual is accessing or using the
Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, we may ask you to provide us with certain personally
identifiable information that can be used to contact or identify you. Personally
identifiable information may include, but is not limited to:
● Email address
● First name and last name
● Phone number
● Address, State, Province, ZIP/Postal code, City
● Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as your Device’s Internet Protocol address
(e.g. IP address), browser type, browser version, the pages of our Service that you visit,
the time and date of your visit, the time spent on those pages, unique device identifiers
and other diagnostic data.
When you access the Service by or through a mobile device, we may collect certain
information automatically, including, but not limited to, the type of mobile device you
use, your mobile device unique ID, the IP address of your mobile device, your mobile
operating system, the type of mobile Internet browser you use, unique device identifiers
and other diagnostic data.
We may also collect information that your browser sends whenever you visit our Service
or when you access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on our Service
and store certain information. Tracking technologies used are beacons, tags, and scripts
to collect and track information and to improve and analyze our Service. The
technologies we use may include:
● Cookies or Browser Cookies. A cookie is a small file placed on your Device.
You can instruct your browser to refuse all Cookies or to indicate when a Cookie
is being sent. However, if you do not accept Cookies, you may not be able to use
some parts of our Service. Unless you have adjusted your browser setting so that
it will refuse Cookies, our Service may use Cookies.
● Web Beacons. Certain sections of our Service and our emails may contain
small electronic files known as web beacons (also referred to as clear gifs,
pixel tags, and single-pixel gifs) that permit the Company, for example, to
count users who have visited those pages or opened an email and for other
related website statistics (for example, recording the popularity of a certain
section and verifying system and server integrity).
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
● To provide and maintain our Service, including to monitor the usage of our Service.
● To manage Your Account: to manage your registration as a user of the Service. The
Personal Data you provide can give you access to different functionalities of the
Service that are available to you as a registered user.
● For the performance of a contract: the compliance and undertaking of the
purchase contract for the services you have purchased or of any other contract with
us through the Service.
● To contact you: To contact you by email, telephone calls, SMS, or other equivalent
forms of electronic communication, such as a mobile application’s push notifications
regarding updates or informative communications related to the functionalities,
products or contracted services, including the security updates, when necessary or
reasonable for their implementation.
● To provide you with news, special offers and general information about other goods,
services and events which we offer that are similar to those that you have already
purchased or enquired about unless you have opted not to receive such information.
● To manage your requests: To attend and manage your requests to us.
● For business transfers: We may use your information to evaluate or conduct a
merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer
of some or all of our assets, whether as a going concern or as part of bankruptcy,
liquidation, or similar proceeding, in which Personal Data held by us about our
Service users is among the assets transferred.
● For other purposes: We may use your information for other purposes, such as data
analysis, identifying usage trends, determining the effectiveness of our promotional
campaigns and to evaluate and improve our Service, products, services, marketing
and your experience.
Third Party Services
We may share the information that we collect, both personal and non-personal, with
third parties such as advertisers, contest sponsors, promotional and marketing partners,
and others who provide our content or whose products or services we think may interest
you. We may also share it with our current and future affiliated companies and business
partners, and if we are involved in a merger, asset sale or other business
reorganization, we may also share or transfer your personal and non-personal
information to our successors-in-interest.
We may engage trusted third party service providers to perform functions and provide
services to us, such as hosting and maintaining our servers and the app, database
storage and management, e-mail management, storage marketing, credit card
processing, customer service and fulfilling orders for products and services you may
purchase through the app. We will likely share your personal information, and possibly
some non-personal information, with these third parties to enable them to perform these
services for us and for you.
We may share portions of our log file data, including IP addresses, for analytics
purposes with third parties such as web analytics partners, application developers, and
ad networks. If your IP address is shared, it may be used to estimate general location
and other technographics such as connection speed, whether you have visited the app
in a shared location, and type of the device used to visit the app. They may aggregate
information about our advertising and what you see on the app and then provide
auditing, research and reporting for us and our advertisers. We may also disclose
personal and non-personal information about you to government or law enforcement
officials or private parties as we, in our sole discretion, believe necessary or appropriate
in order to respond to claims, legal process (including subpoenas), to protect our rights
and interests or those of a third party, the safety of the public or any person, to prevent
or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with
applicable court orders, laws, rules and regulations.
Retention of Your Personal Data
The Company will retain your Personal Data only for as long as is necessary for the purposes
set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary
to comply with our legal obligations (for example, if we are required to retain your data to comply
with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is
generally retained for a shorter period of time, except when this data is used to strengthen the
security or to improve the functionality of Our Service, or we are legally obligated to retain this
data for longer time periods.
Deletion of Your Personal Data
● Your personal data may be deleted upon request
● We respond to the request for deleting and transferring personal data submitted
by an e-mail within a month and specify the period of data deletion and transfer.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and
in any other places where the parties involved in the processing are located. It means that this
information may be transferred to — and maintained on — computers located outside of your
state, province, country or other governmental jurisdiction where the data protection laws may
differ from those from your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents
your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that your data is treated
securely and in accordance with this Privacy Policy and no transfer of your Personal Data will
take place to an organization or a country unless there are adequate controls in place including
the security of your data and other personal information.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be
transferred. We will provide notice before your Personal Data is transferred and becomes
subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose your Personal Data if
required to do so by law or in response to valid requests by public authorities (e.g. a court or a
government agency).
Other legal requirements
The Company may disclose your Personal Data in the good faith belief that such action is
necessary to:
● Comply with a legal obligation
● Protect and defend the rights or property of the Company
● Prevent or investigate possible wrongdoing in connection with the Service
● Protect the personal safety of Users of the Service or the public
● Protect against legal liability
Security of Your Personal Data
The security of your Personal Data is important to us, but remember that no method of
transmission over the Internet, or method of electronic storage is 100% secure. While we strive
to use commercially acceptable means to protect your Personal Data, we cannot guarantee its
absolute security.
Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a
third party link, you will be directed to that third party’s site. We strongly advise you to review the
Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or
practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify you of any changes by
posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on Our Service, prior to the change
becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this
Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
● By visiting this page on our website: thecompany.com
Dollar Rideshare Rides: Our Adventures in Pictures
Hello
Ride Smarter with Dollar Rideshare
Effortlessly ride to your destination with our eco-friendly vehicles. With Dollar Rideshare, you can have a comfortable ride and contribute to the environment. Book now!
Dollar Rideshare: The Ultimate Ride-Sharing Experience
Fast and Reliable
Our drivers are always on time, so you never have to wait long for a ride. We use the latest technology to ensure that your ride is fast and reliable.
Luxury Rides
Experience luxury like never before with Dollar Rideshare. Our rides are equipped with top-of-the-line amenities to make your ride comfortable and enjoyable.
Eco-Friendly Rides
At Dollar Rideshare, we care about the environment. That's why we offer eco-friendly rides that reduce your carbon footprint and help protect the planet.
Hassle-Free Booking
Booking a ride with Dollar Rideshare is easy and hassle-free. Simply download our app, choose your destination, and book your ride. It's that simple.
Safe and Secure
Your safety is our top priority. That's why all our drivers are screened and trained to ensure your safety and security.
24/7 Customer Support
We offer 24/7 customer support to ensure that all your queries and concerns are addressed in a timely manner. Our support team is always here to help.
Hear from Our Happy Riders!
Contact Us
We want to hear from you!
New to ride-sharing, and want to know how it works? Have any questions on how we help drivers and riders connect? We're here to help!
Dollar Rideshare
9707 Franklin Avenue, Fort McMurray, Alberta T9H 2K1, Canada
Hours
Open today | 09:00 a.m. – 05:00 p.m. |
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